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Return Policy

Return Policy:
- Taiwan: According to Consumer Protection Act, the customer can have a 7-day trial period.
- Outside Taiwan: We do not accept any returns unless the product has a defect or is damaged. Please contact us through “order message”, we will get back to you as soon as possible.

Refund:
- Payment by credit card: The refund will occur after 5 working days when the return process is completed. (Posting date may vary according to the issuing bank)


Exchange:
- If the product receiving has a defect, please contact us for processing the defect appraisal for exchange.